Support

Email hello@getvillageapp.co.uk with any question, bug report or feedback. If you're writing about a problem in the app, it helps to tell us your device (iPhone or Android), the app version (Profile → About), and what you were doing when it happened.

Connecting with other parents.Connections are made by sharing your personal PIN or an invite link — there's no public directory and no browsing strangers. You'll find your PIN in your profile.

Events and RSVPs.You can discover local events, create your own, and RSVP for yourself and your children. Sharing an event's link lets someone who isn't on the invite yet join and RSVP.

Children's profiles. You can add, edit or archive a child at any time from Profile → Children. Archiving removes them from your lists and from sharing.

You can report any content or user from inside the app. If you see something that breaks our terms or the law, please report it in the app or email hello@getvillageapp.co.uk. We review reports and act quickly on anything that puts people at risk.

You can delete your account at any time — see Delete your account. For how we handle your data, read our Privacy Policy.